Transporter™ Technology Ushers in Sunset
for Modem Data Exchange
Author: Donovan Perkins,
Vice President of Business Development,
AP Technology
The time to automate file exchange with your corporate clients through your online web banking system is now. Phase out your reliance on TTY modems and FTP servers by offering your corporate clients a smooth migration to using your bank website for easy and secure file exchange. AP Technology's Transporter provides commercial bank clients with the ability to conduct unattended interaction with their bank's cash management website for purposes of sending and receiving files, data, and documents. It is a small program that resides on the client's computer to act as a gateway to their bank, and it requires absolutely no technology changes or installations at the bank.
Reducing TTY/Modem Translates to Significant Savings
How much can a bank save by eliminating their TTY/modem interfaces to the bank/client cash management system? On average the costs of supporting these TTY/modem environments can range from $40 to $1,000 per client per month. How many systems are being run through the TTY/modem interface? Treasury workstations, reconciliation engines, risk analysis models and cash forecasting systems to name a few - all requiring an unattended mode to gather bank data.
The major banks in North America who are pressing ahead with projects to discontinue offering modem access have found an average of 1 in 15 clients refusing to abandon modem use. The typical client recourse will be to switch banks to keep this TTY/modem functionality. The main reason being cited is to have automatic and unattended functionality. Generally most of these TTY/modem commercial clients tend to be the significant clients of banks.
The Transporter technology allows banks to offer a smooth migration path to web-based cash management services while maintaining strong client satisfaction and retention programs.
The Problem Expanded
Many bank clients miss the days when they could perform unattended functions automatically every day. In 1980s and early 90s, the normal file transfer technology was a dial-up prompt/response TTY system. TTY connections have typically been scripted so that files are transmitted automatically with no or minimal user intervention. In many cases, corporations have a number of different files that need to be transmitted (sent or received) to several different banks at certain times of the day, week or month. In many cases, the deployment of Internet systems ended the use of these automated scripts and forced commercial clients to manually log on to Internet systems to perform the same functions. Some banks did experience a reduction in cost, but the overall client experience was reduced - becoming one of frustration and additional expense.
The client complaints were powerful enough that many commercial banks were forced to keep old TTY systems and modem banks running alongside their new Internet banking websites. This option resulted in increased costs, rather than decreased costs.
Transporter technology offers a natural solution for banks to phase out their TTY Prompt/Response system - without risking client anger and potential loss.
The Solution
You can stop using multiple data transfer protocols for the exchange and delivery of corporate client files, entirely eliminate your reliance on TTY connectivity, maximize the value of your investment in the corporate website, improve security, and reduce expenses - all at the same time.
Transporter™ from AP Technology gives your corporate clients the ability to have unattended Secure HTTP (S-HTTP or HTTPS) web uploads and downloads of files and data. Transporter creates new opportunities for improving client satisfaction, increasing security, and reducing bank expenditures on data and file exchange connectivity.
NOTE: Transporter not only handles Secure HTTP transmissions, but now also handles Secure FTP protocols as well (both SSH and SSL)!
Contact Us for more information.
Transporter is the first and only solution that allows your corporate clients to have unattended interaction with your bank's cash management website.
HTTPS, the universally accepted standard, creates a high-security/low-cost connection that utilizes a standard browser for clients to exchange data securely with their bank's website. Until now, the disadvantage of this method of secure data transport has been the inability to automate data exchanges. Implementing Transporter solves this problem.
Transporter is a small program that resides on your client's computer and acts as a gateway to your bank. Without a user ever manually logging on to your website, Transporter can automatically and securely find and forward client files to your bank when they appear in a certain directory, or on a scheduled basis, or when a user drags and drops files for instant delivery. The program can also automatically retrieve the files and reports that your client expects from your bank.
Customers who are attached to their existing TTY scripts will like the fact that they can still use these scripts (without modification) to automate file transfers with Transporter. The simplicity these scripts created is available with Transporter, along with all the advantages of using a HTTPS transfer scheme.
The disadvantage of web up/downloads
has been the inability to automate data exchanges...
With Transporter, the problem is solved.
Best of all, Transporter is as secure as your online banking system. All data is encrypted using HTTPS, and therefore requires absolutely no technology changes or installations at the bank. Transporter is guaranteed to be seamlessly compatible with your Internet banking system, whether your bank uses Magnet, FundTech, Pulitzer & Haney, Metavante, BankLink, Credo, or a custom solution. Your bank has already invested in developing a very secure online banking website for your clients. Transporter maximizes the benefits of your Internet system investment.
Your bank will:
- Reduce or remove modem-related maintenance costs.
- Be assured of the connection security already designed into your online banking system.
- Satisfy customers with an extremely easy-to-use interface.
- Eliminate the need for corporate clients to manually log on to your website.
Your clients will:
- Have a reason to stop using dial-up.
- Stop wondering if their files are ready for pick up.
- Conveniently and securely send and receive files.
- Never have to manually log on to your website.
Introduce your clients to the wave of the future in automated Internet cash management systems. The time has arrived to consider eliminating old TTY systems for file delivery. Increase your margins and customer satisfaction with AP Technology's Transporter. Offer your corporate clients automated and secure data file transfer through your bank's website.
AP Technology brings you the leading solutions for secure data exchange between banks and corporations. For more information about Transporter, visit www.fdexchange.com or call AP Technology 1-800-652-2877.
