How do I sign up for Positive Pay?
Is SecurePay compatible with my accounting application?
What are the minimum System Requirements for SecurePay?
How does SecurePay retrieve the data from my accounting application?
Is SecurePay difficult to install?
Will I need a programmer or consultant to configure my system?
Can I use SecurePay for more than one bank account?
Can I use the software for more than one bank?
Can I install it on more than one workstation?
How do I transmit the file to the bank?
Do I need to install a transmission software (like ProCOMM or PC Manager)?
Positive Pay is a customer authorization allowing the bank to pay specific checks. Upon issuing checks, the bank customer provides the bank with the issued check information. If an attempt is made to cash a check, the bank will not pay if the check information does not match the information provided by the customer.
Positive Pay has proven to be the most effective weapon against check fraud to date - preventing multiple major incidences of fraud against a single bank account.
To make the process as efficient as possible, the bank normally requires a computer text file in a very specific format. And SecurePay is the software that can generate the data file in accordance with the bank's specifications.
The procedure for signing up for Positive Pay varies from bank to bank. Please check with your bank's business representative.
On average, the time it takes for the bank to activate a customer's Positive Pay is 1-3 weeks.
With a success rate of 99.3%, the answer is most likely "yes."
Most accounting applications are able to generate some kind of report containing issued check data (check register, check history, etc.). This is the file that SecurePay would use to capture the data that will be sent to the bank. Using SecurePay's Data Import Wizard, the user will create a template that tells SecurePay "what the file looks like."
However, if there is any doubt about compatibility, the customer is welcome to send us a data file to test for compatibility before they make a purchase.
For all intents and purposes, SecurePay does not "retrieve" any data from the accounting application. The user needs to generate a report/file from the accounting application that will then be imported into SecurePay.
Not at all. Installing SecurePay takes no more than a couple of minutes even for "non-techies."
Configuring SecurePay takes a bit longer (normally 30-45 minutes).
As always, SecurePay Technical Support is available to assist you should you encounter any problems.
No. The main advantage of SecurePay is that it does not require any custom programming. Most of the customers who install the software themselves are controllers and accountants who do not have advanced computer skills, but nevertheless have no problem getting SecurePay up and running.
Absolutely. SecurePay can handle multiple bank account numbers, multiple check data file formats, and multiple bank formats (Professional Version).
Yes. SecurePay is built to handle an unlimited number of banks. (NOTE: An additional charge may be necessary for additional bank formats - ask your sales consultant.)
SecurePay's Standard Version is licensed for a single workstation install only.
SecurePay's Professional Version is licensed for 5 concurrent installations in any single worksite.
The transmission specifications vary from bank to bank. While most banks allow you to transmit via the World Wide Web or FTP, there are many possible modes of transmission.
The most common method is via the bank's website. This can be done manually in your web browser, or automatically through SecurePay.
In most cases, no. There are a few banks that require a specific transmission environment, but most banks do not. And SecurePay contains its own transmission software so you do not have to purchase any additional software.
Well, nothing. You could build a file that matched your bank's specifications and contained all your issued check data. The problem is, it could take you a lot longer to create and may contain many more errors than if you had used SecurePay. Our software makes the whole process easier, more accurate and more secure.