SecurePay

Positive Pay File Conversion & Transfer Software

The "Service First!" Philosophy

1. Provide a Quality Product

AP Technology is constantly at work satisfying customers' needs and developing new products to securely convert and transmit data across corporate networks and the internet for years to come.

2. Provide Quality Service

Our Emphasis
Technical support and customer service are the benchmark of AP Technology's commitment to customer satisfaction. All products are supported with a full team of technical support specialists who are able to assist customers with all levels of software support and system implementation.

Installation and Training
Using WebEx*, our support representatives will take care of the installation and setup of your software from start to finish. Setup will then be followed by a series of simple (yet thorough) trainings to ensure you are knowledgeable about, and comfortable with, your software.

Problem Solving
Our first priority is to get your file to the bank. If a problem arises, we can work to figure out what caused the problem and how to avoid it in the future.

3. Exceed Expectations

Service Above and Beyond
We will set up your software using WebEx*. This vital tool allows our support personnel to do complete software configuration, in-depth training, and problem diagnosis / repair more efficiently, which makes things easier for you. Go get a cup of coffee, we'll take it from here.

Professionalism
We do our job quickly, accurately and efficiently.

Respect
Our software and support are designed for computer users from all levels of experience. We take the extra time to provide thorough training and answers to all your questions.

Accountability
Our service staff conducts periodic follow-ups to make sure that the software is set up to meet your expectations.

Experience
With thousands of successful Positive Pay implementations, we have the knowledge and experience you'll need to make this whole process easy.

*Certain situations may restrict our use of WebEx (e.g. firewalls, company policy, etc.).