Transporter

Secure File Transfer Client Application

Frequently Asked Questions

Q: Can I have a demonstration of Transporter?

A: Yes, contact AP Technology at 800.652.2877 or sales@aptechnology.com.

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Q: Is the software easy to use?

A: Yes. The most challenged of Windows PC operators to the most skilled technicians have successfully installed and are using Transporter.

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Q: What is involved in setting up Transporter?

A: AP Technology client service and support will guide clients through a smooth and successful deployment. Sensitive, client-specific information, such as username/passwords, account numbers, digital certificate information is gathered during the installation process and combined with bank scripts to create Send and Receive Profiles for the client. After the initial set-up, Transporter is capable of seamlessly automating file delivery.

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Q: Is client configuration information securely stored in Transporter?

A: All critical information is encrypted.

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Q: Is there a security log for tracking?

A: Yes, a security log tracks all system use.

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Q: What protocols does Transporter support?

A: Transporter supports HTTP/HTTPS, SFTP, FTPS, FTP and email. Your bank will be involved in determining the best protocol to use for file transfers. 

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Q: What is required from us and our bank to implement Transporter?

A: You and your bank will each complete a single-page questionnaire that AP Technology support will use to determine transmission protocol requirements and begin the script writing process. Scripts will be written as required and connections/security configured as needed between you and your bank by AP Technology support. Transporter will be installed at your site. The installation process will be followed by training on basic software features.

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Q: Is information such as ID and Password safe?

A: All critical information is encrypted.

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Q: Can Transporter be implemented with a proxy server?

A: Yes.

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Q: What if some of our clients have a firewall?

A: Transporter can operate and even support automatic updates with a firewall.

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Q: What about Digital Signatures or Certificates to validate files sent to the bank?

A: This process would not change at all. Whatever way that the client is handling it today would remain the same.

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Q: What if we use Tokens?

A: Transporter can work with tokens. Since requirements vary, token requirements would need to be handled on a case by case basis for clients. Note that since tokens provide dynamic login information, there is no way to use them in conjunction with Transporter in unattended mode.

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Q: Do you use/make cookies?

A: We support whatever cookies your website uses, but Transporter does not create its own cookies.

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Q: How does Transporter handle password expiration?

A: There are three ways of handling password expiration:

  • Users are notified when their password is about to expire and change their password at the bank and within Transporter.
  • Users can manually initiate a password change.
  • Transporter auto-generates a new password and automates the whole process based on the site's password requirements.
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Q: Will using "Frames" on our website present a problem for Transporter?

A: No.

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Q: We have built in some great security on our web File Transfer site. Doesn't the Transporter bypass all the security we have built in?

A: If Transporter uses a bank's website to transmit files, it uses the exact same security as the website. It does not bypass anything or add to it. Transporter basically emulates the same steps the user would if they were logging onto the website and navigating through the pages.

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Q: How does Transporter handle file naming?

A: Transporter can handle file naming in several ways:

  • Overwrite old file
  • Same name, but with date-stamp
  • Sequential numbers
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Q: Can Transporter run an executable after successful download?

A: Clients may have a need to start a program after a successful download. Transporter can be configured to run a batch or .exe based on Profile, after a successful download.

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Q: Can Transporter work with more than one bank?

A: Clients may want to use Transporter for download or upload to more than one bank. This feature is available.

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Q: What operating systems is Transporter compatible with?

A: Transporter is compatible with Windows 2000 / XP / 2000 & 2003 Server (not run as a service) / Vista.

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Q: Can Transporter send notifications regarding transmissions?

A: Yes. Transporter can send email notifications to specified recipients regarding the success or failure of a transmission.

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Transporter - Secure File Transfer Client